英译中：
Passage1
Gentlemen,
We are very glad to hear from you again. You inquired about our bamboo baskets on September 15, 2010. We sent you a catalogue at that time. We can send you a second catalogue if you need. You are not the only importer in Brazil that has asked us about bamboo baskets. We have also received inquires from ABC company, Universal Co., Ltd. in Brazil, but they always inquired another kind of baskets. We will introduce this kind of basket for you if you need. Would you like us to help you by making a special sample for your Brazil market?
We are a professional bamboo products manufacturer with 14 years experiences in China, offering over 1,500 various kinds of bamboo products and monthly output up to 5 million pieces. We are the best manufacturer that you can trust in China. The details for the product (as the attached photo) you inquired as follows: FOB ×××, Min. Order: 2,000, Price: USD1.80/pc, Delivery Time: 30 days.
We look forward to seeing your early reply!
Yours faithfully,
Tony Smith
Chief Seller
参考译文：
敬启者:
很高兴再次收到您的查询。您在2010年9月15日曾向我们查询过竹篮，那时我们曾寄过公司目录给您，如需要可再寄一份给您。
您并不是巴西唯一向我们查询过竹篮的进口商，我们也曾收到来自巴西 ABC，Universal等进口商的查询，但他们总查询另一种竹篮。如您有需要，我们可以向您介绍那一类的竹篮，您是否希望我为您的巴西市场做些特别样品给您？
我们是有 14年专业竹制品经验的中国制造商，提供超过1500种多样的竹制品，月产量达500万个。我们是您最值得信赖的中国竹制品供应商。您询问的产品如附图资料如后：离岸价：×××，最小订单：2 000，价格：1.80美元/个，交付时间：30 天。
盼复。
销售部主任
托尼·史密斯谨上
Source: Business English Translation (Second Edition) 《商务英语翻译》（第二版）
商务英语翻译 / 董晓波主编. —2版. —北京：对外经济贸易大学出版社，
2017. 3
全国教学型本科院校商务英语系列规划教材
ISBN 978-7-5663-1742-1
Passage 2
Dear Sirs,
Subject: Claim for Poor Packing
We regret to inform you that the Cotton Piece Goods covered by our Order No. 6016 and shipped per S. S. Angel arrived in such an unsatisfactory condition that we cannot but lodge a claim against you.
It was found upon examination that nearly 80% of the packages had been broken, obviously attributed to improper packing. Our only recourse, in consequence, was to have them repacked before delivering to our customers, which inevitably resulted in extra expenses amounting to US $1,500.00. We expect compensation from you for this, and should like to take this opportunity to suggest that special care be taken in your future deliveries as prospective customers are apt to misjudge the quality of your goods by the faulty packing.
Yours faithfully,
Company Name
参考译文：
尊敬的先生：
事由：包装不善要求索赔
我们遗憾地通知你方，由“天使”轮装运的我方第6016号订单项下的棉织品，到货时包装令人很不满意，我们不得不向你方提出索赔。
经检查，近80%的货包明显因包装不善而破损。在此情况下，我们只能在交付给客户之前重新包装，因而不可避免地要额外支出1,500美元费用。这部分费用我们希望你方给予赔偿，并愿借此机会建议你方今后交货时要特别注意，因为客户往往会根据不良包装而误认为你方货物质量不佳。
谨上
重点词汇：
cannot but 只好，不得不
lodge a claim against sb. 向某人提出索赔
recourse n. 求助对象
be apt to do 易于做，有做……的倾向
misjudge v. 对……形成错误概念
重点句型：
We regret to inform you that the Cotton Piece Goods covered by our Order No. 6016 and shipped per S. S. Angel arrived in such an unsatisfactory condition that we cannot but lodge a claim against you. 这句话客气地向对方提出索赔，以及索赔的原因。
类似句子还有：
1. The quality of your shipment for our Order... has been found not in conformity with the Contract. We must therefore lodge a claim against you for the amount of...
现已发现，你们所交付的我方第……号订单货物，其质量与合同不符。故我们有必是出索赔……元。
2. You will remember that we stressed the importance of punctual shipment and you will understand that your delay in the circumstances gives us a right to claim for the damage caused.
你们会记得我们曾强调过准时装运的重要性，因此对于你方延误而带来的损失，我们有权提出索赔。想必你们是能理解的
3. On the basis of Clause 15 of the Contract, we hereby place our claim before you as follows.
按照合同第15 条款的规定，我们特此向你方提出如下索赔。
4. We are sorry we cannot agree with the view put forward by your clients, and must repudiate the claim on account of insufficient evidence.
很抱歉，我们不能同意你方客户提出的观点。因为证据不足，我们拒绝索赔。
5. We reserve the right to claim compensation from you for any damage.
我们保留向你方提出索赔的权利。
信函结尾其他常用句型：
1. Please go into this matter carefully and let us have your instructions on receipt of this letter.
请你方仔细研究这个问题，阅后将意见告诉我们。
2. We thank you in advance for your close cooperation in this respect.
对你方在此方面的密切合作谨预致谢意。
3. Please accept our thanks in anticipation for your favorable comments in this regard.对你方在此方面提出的有利建议预致谢意。
4. Your favorable assistance will be much appreciated.
如你方大力协助，将不胜感激。
Source: Bueiness English Translation 《商务英语翻译》
商务英语翻译 / 苑春鸣，姜丽主编. — 北京：外语教学与研究出版社，
2013. 9 （2019. 12 重印）
ISBN 978-7-5135-3599-1
中译英：
原文1
尊敬的先生：
我们从中华人民共和国驻瑞典大使馆商务参赞处得知贵公司的名称和地址，并获悉你们有意购买电子产品。我公司愿借此机会与你方建立贸易关系。
我们从事同类产品的出口业务已有10多年，现准备向新市场扩大业务，如承蒙协，将不胜感激。
随信附上我们最新的出口产品目录一份。如你方对产品感兴趣，请来函告知。我们愿提供最低报价。
盼望早日答复。
出口部经理
Simon Lee 谨上
2010年3月19日
附件：如文
参考译文：
19 March, 2010
Dear Sirs,
We owe your name and address to the Commercial Counselor's office of the Embassy of the People's Republic of China in Sweden who has informed us that you are in the market for electronic products. We wish to avail this opportunity to enter into trade relations with you.
We are exporters of electronic products for more than ten years. At present, we are considering expanding our business to new markets and we would appreciate your
assistance.
Enclosed please find the latest catalogue of our export range. If you are interested in any product, please let us know. We shall be very pleased to give you our lowest quotations.
We look forward to your early reply.
Yours faithfully,
Simon Lee
Export Manager
Encl. As stated
Source: Bueiness English Translation 《商务英语翻译》
商务英语翻译 / 苑春鸣，姜丽主编. — 北京：外语教学与研究出版社，
2013. 9 （2019. 12 重印）
ISBN 978-7-5135-3599-1
原文2
敬启者：
从贵处商会获悉贵公司行名和地址，并得知你们是一家大的钢铁出口商，具有多年的经营经验。此类产品属于我公司业务范围，致此函，以期建立兴旺互利的贸易关系。
若贵公司能保证价格可行、品质优良、交期迅速，我们将大量订货。为此，特请提供你们最新的全套目录和各项出口产品的价目表。如蒙尽快办理，当不胜感激。
至于我们的信用情况，可向当地的中国银行查询。
谅能惠予合作，预致谢意。
销售部主任
托尼·史密斯谨上
参考译文：
Dear Sirs,
Your name and address have been passed on to us by your Chamber of Commerce as a large exporter of iron and steel products, with many years’ experience in this particular line of business. As these products come within the scope of goods we deal in, we are glad to forward you this letter in hope of establishing prosperous and mutually beneficial relations between us.
If you can assure us of workable prices, excellent quality and prompt delivery, we are in a position to place large orders.
We, therefore, suggest that you furnish us with a complete set of your latest catalogues together with a price list covering all your products for export, and shall be much obliged for your earliest attention.
As to our credit standing, we refer you to the Bank of China in your country.
Thank you for your kind cooperation in advance.
Yours faithfully,
Tony Smith
Chief Seller
Source: Business English Translation (Second Edition) 《商务英语翻译》（第二版）
商务英语翻译 / 董晓波主编. —2版. —北京：对外经济贸易大学出版社，
2017. 3
全国教学型本科院校商务英语系列规划教材
ISBN 978-7-5663-1742-1